You can return any item/product purchased online within 30 days if there is a defect in the product. You can return the item for a replacement or store credit towards another item/product. Please contact us first for an RMA # before shipping any items back to us.
We would need to examine the item being returned to determine if it is a defect in the product.
NOTE: Most of the time the customers need to be shown how to properly use the item (sometimes as simple as pressing the on/off button 5 times on a battery). If you are having an issue, please call us before mailing your items back to us.

Thanks.....
CT VAPORS
203-985-9204